By: Amelia Johnson

When disaster upends a home or business, speed and steadiness matter as much as skill. Paul Davis Restoration of DuPage has built its reputation on all three. The locally owned and family-operated team, now led by Linas Paulius, pairs decades of hands-on experience with clear communication and genuine care for neighbors across DuPage County. Backed by the strength of the national Paul Davis network and guided by a preservation mindset, the company focuses on restoring what can be saved, reducing disruption, and helping customers move forward with confidence.

A Trusted National Brand with a Local Heart

Paul Davis Restoration of DuPage is part of a nationwide leader in mitigation, reconstruction, contents, and specialty cleanup, yet its identity is unmistakably local. The leadership group and staff share more than 140 years of combined experience, and many team members have worked together for years. That continuity shows in the way projects are planned, communicated, and executed. From older bungalows to modern, tech-enabled homes and busy commercial spaces, the team brings deep knowledge of local building styles and a real understanding of how stressful a loss can be for a family or a small business. The company serves the entire county with no rigid borders, which helps them respond quickly and consistently wherever the need arises.

Speed with Precision, 24 Hours a Day

In an emergency, minutes matter. Paul Davis Restoration of DuPage offers 24/7 emergency service with a typical on-site response of 1 to 2 hours. The company invests in advanced tools that make fast work smarter, including 3D imaging for accurate scoping, moisture mapping for thorough drying plans, and real-time job tracking that keeps everyone aligned. Certified mitigation specialists and in-house carpenters work closely together to ensure a smooth transition from stabilization to repairs, eliminating unnecessary steps. The result is thoughtful momentum that limits secondary damage and shortens the path to normal.

Clear Insurance Guidance and Less Red Tape

A daunting part of restoration is navigating insurance. The DuPage team manages claims communication with professionalism and transparency. Detailed documentation, fair scoping, and timely updates help adjusters and homeowners stay on the same page. Customers often appreciate the help during stressful times. The company offers free estimates and consultations, and its process is designed to prevent delays, surprise expenses, and unnecessary demolition. The goal is simple and consistent: to advocate for what is ideal for the customer and the property.

Certified Craftsmanship and a Preservation Mindset

Paul Davis Restoration of DuPage operates with the Institute of Inspection, Cleaning, and Restoration Certification standards. That training shapes careful decisions about what to dry, clean, or repair, and where removal is truly necessary. The team uses eco-friendly options when appropriate and stands behind its work with professional service standards, workmanship assurances, and clear warranties. Craftsmanship is matched by care. Technicians protect belongings, control dust and debris, and return spaces ready for occupancy. That attention to detail builds trust during the job and long after it is finished.

Service for Every Neighbor, in Every Moment

The DuPage team reflects the county it serves. Multiple languages, varied cultural backgrounds, and a shared commitment to respect make it easier to connect with people in moments that are often vulnerable or overwhelming. Whether helping a family after a basement flood, supporting a shop owner after smoke damage, or coordinating a sensitive trauma cleanup, the company arrives with the right blend of technical expertise and compassionate care. It is a people-first approach that customers can feel from the first call to the final walk-through.

Community Voices

Proofs of the company’s approach come from the people who invite the team into their homes. One homeowner, Susan Beath, shared, “If I could give Paul Davis Restorations 10 stars, I would. Gary Lyon, Project Manager, and his crew went above and beyond expectations. I am extremely pleased with the refinishing of the oak floor in my great room and the extensions down the halls where the carpeting was removed. In the kitchen area, the old water damaged oak in front of the dishwasher was replaced and I can’t distinguish the new from the old. Wonderful ‘above and beyond customer service’.” Her words reflect a common theme in DuPage County: relief and gratitude for the careful work that avoids shortcuts.

Another customer, Abigail Bennie, described a water loss at her mother-in-law’s home in Oak Brook. She noted how the new owner, Linas Paulius, arrived promptly with team members Will and Gary, how the quote was detailed and fairly priced, and how the crew was “meticulously clean” throughout. The job finished on schedule and, as she put it, delivered peace of mind during a stressful time. Others echo similar experiences, praising professionals like Justin, Josh, Kevin, Gloria, and Marilu for precision, clear communication, and respect for the home. The pattern is consistent. People remember the craftsmanship, as well as how they were treated.

How Paul Davis of DuPage Stands Apart

What customers notice is not just the tools or the trucks, but the values. Trust and transparency guide every step, and the team’s preservation mindset avoids demolition for demolition’s sake. Local ownership keeps accountability close. National resources keep standards high. IICRC certification ensures technical rigor. Free estimates and a streamlined insurance process remove friction. Around-the-clock response brings calm to chaos. Put together, it is a model that restores both property and confidence.

Get in Touch and Stay Connected

Residents and businesses can explore services, request a free estimate, or schedule emergency help on the Paul Davis Restoration of DuPage website. Project highlights and educational walk-throughs are available on the company’s YouTube channel, and community updates and before-and-after stories can be found on its Facebook page. For homeowners, property managers, and local organizations, these channels offer quick access to resources and a glimpse into how the team operates.

With new leadership, a seasoned and diverse team, and a clear commitment to doing right by every customer, Paul Davis Restoration of DuPage continues to set the standard for restoration in the county it calls home. The mission is steady. Restore what matters, take care of people, and leave each space better than you found it.