By: Olivia Hayes
The moments after a burst pipe, storm impact, or fire can be confusing and stressful for property owners. Paul Davis Restoration of Charleston is addressing these moments with a relationship-first model that strives to keep homeowners and businesses informed, supported, and confident from the first call to the final walkthrough. Locally owned, family operated, and minority led, the company provides 24/7 emergency response, complete mitigation and reconstruction, and an industry-leading warranty on labor and craftsmanship. Every project is overseen by a dedicated project manager who coordinates people and timelines, answers questions, and works to maintain quality at each step.
One Team, Start to Finish
What sets Paul Davis Restoration of Charleston apart is its full-service approach. Rather than handing off portions of a job to separate contractors, the team aims to manage the entire scope under one roof. This means the same project manager who meets the property owner at the outset generally remains the point of contact through mitigation, drying, cleanup, repairs, and reconstruction. This continuity can streamline decision-making, reduce delays, and help ensure results that look good and last. The company’s goal is simple, yet ambitious: a one-call resolution that can spare customers from repeating their story over and over.
Certified Expertise and Warrantied Craftsmanship
Technical competence is essential in restoration work. Paul Davis Restoration of Charleston maintains Institute of Inspection, Cleaning and Restoration Certification (IICRC) credentials across core disciplines and trains crews to adhere to strict standards for moisture control, microbial remediation, and structural repairs. Equally important is the company’s commitment to the finish. From matching flooring and trim to repainting and punch-list detail, the work is delivered with careful craftsmanship and is typically backed by an industry-leading warranty. While the team mobilizes quickly in emergencies, they ensure that speed does not equate to haste. Quality is prioritized, and it shows in the final result.
Insurance Navigation Made Simple
Insurance paperwork can overwhelm even the most organized property owner. Paul Davis Restoration of Charleston works directly with insurance carriers and mortgage companies to minimize friction and move claims forward. Estimating, documentation, and approvals are handled professionally so customers can focus on family, employees, and day-to-day life. Clear communication is a hallmark of the process. Customers are kept informed with regular updates on scope, budget, and schedule so there are fewer surprises.
A Process Built Around People
The company’s culture is grounded in care, transparency, and follow-through. Teams arrive on time, explain what will happen next, and keep work areas clean. Project managers are available and patient, walking customers through decisions without pressure. It is a relationship-driven approach that treats each home or business with the respect it deserves. From consultations to final sign-off, the experience is designed to be a simple and stress-reduced approach.
What Customers Are Saying
Local reviews reflect the difference this approach makes. As one homeowner, Luke, shared, “They mobilized quickly when we had water damage and the restoration work was completed promptly, on schedule, and without any notable issues.” Karen Scogin echoed the professionalism and care, noting, “They showed up on time, answered any questions I had, and cleaned afterwards at each visit.” Feedback like this is common, as the team prioritizes communication and consistent service across every job size.
Services for Homes and Businesses
Paul Davis Restoration of Charleston serves single-family homes, multifamily communities, offices, retail spaces, and more. Water damage mitigation, structural drying, fire and smoke cleanup, storm recovery, mold remediation, board-up, and full reconstruction are coordinated by skilled crews who understand both the science and the craft of restoration. Whether a client needs a rapid response at 2 a.m. or a comprehensive rebuild plan, the team works to provide calm, clarity, and capable hands to the work.
How to Get Help Today
Property owners can request a consultation and learn more about services on the official website at Paul Davis Restoration of Charleston. For behind-the-scenes project clips, educational tips, and community highlights, explore the company’s YouTube channel. News, maintenance reminders, and neighborhood updates are also shared on the firm’s Facebook page. Whether it is a small leak or a complex rebuild, the team is ready to assist the Lowcountry in recovering with confidence.
About Paul Davis Restoration of Charleston
Paul Davis Restoration of Charleston is a locally owned and operated restoration company serving the greater Charleston area. The firm provides full-service disaster recovery with 24/7 emergency response, IICRC-certified crews, dedicated project management, and an industry-leading warranty on workmanship. The mission is to restore property and peace of mind with quality, integrity, and care.
