By: Olivia Ward
Portland and Vancouver homeowners and businesses have a reliable ally when the unexpected happens. In a market where speed, clarity, and craftsmanship decide outcomes, Paul Davis Restoration of Portland/Vancouver is expanding what full service truly means across the disaster recovery continuum. The locally owned, family-operated company fields a 160-person certified team, runs two shifts per day, maintains more than 100 vehicles, and operates out of over 100,000 square feet of facilities. From the first call to the final walkthrough, the organization is engineered to move quickly, communicate clearly, and deliver quality work.
A Full-Service Partner When Minutes Matter
The company’s core advantage is its breadth, which operates with focus. Paul Davis Restoration of Portland/Vancouver manages every phase of recovery, including mitigation and dry out, selective demolition, in-house abatement, contents restoration and storage for textiles, electronics, furniture, and other hard goods, followed by complete reconstruction. Keeping these services under one roof reduces handoffs, compresses timelines, and preserves accountability. The mission is simple and visible in daily practice: get it right or make it right.
Certified Expertise Available 24/7
Emergencies rarely wait for business hours. The team is on duty seven days per week and can deploy around the clock with an on-call unit. Field technicians and project managers are certified by the Institute of Inspection, Cleaning, and Restoration Certification, which means the work follows recognized industry standards for water, fire, smoke, and mold. That certified rigor shows up in the first assessment, the drying plan, the documentation that supports insurance claims, and the craftsmanship that follows.
Insurance Navigation Made Easier
Stress decreases when information increases. The company utilizes industry-specific estimating platforms, such as Xactimate for insurance-driven work and T&M Pro for commercial projects, to translate complex scopes into clear, defensible documentation. Customers receive daily mitigation reports and weekly construction updates, along with job progress summaries that align the field team, estimating, and customer service. For larger commercial clients, the same project managers stay with each account for mitigation and reconstruction, giving stakeholders a single set of contacts who already understand the site and expectations.
What Customers Say in Their Own Words
Independent reviews highlight the impact of speed and communication. As one customer, Eileen Haas, shared, “At a time when you are feeling frustrated and vulnerable, Paul Davis comes to the rescue. These guys are fast and professional. And their clean-up is excellent. I highly recommend them.” Another homeowner, Erica Kennett, noted that the “speed of water mitigation response, quality of work, and communication throughout the process were all spectacular,” adding that team members arrived within an hour to evaluate and had drying crews in place shortly after. Mark Sohm described the experience as “very professional,” praising punctual arrivals, isolated work areas, and diligent cleanup that made a disruptive situation more manageable.
People, Principles, and Professionalism
The organization credits its performance to three pillars. People come first, which informs hiring, training, and a culture that encourages initiative. Principles guide decisions, whether that means coordinating access around a family’s schedule or rebalancing a scope to prioritize health and safety. Professionalism shows up in details from photo documentation to dust containment to paint matching that blends seamlessly with existing finishes. The company stands behind its results with a two-year warranty and a proactive make-it-right philosophy that has led teams to assist homeowners well beyond the standard window when circumstances warrant.
Built for Communities Across the Region
Now in its 19th year, Paul Davis Restoration of Portland/Vancouver serves the metro’s homes, schools, and businesses with a level of readiness that matches the region’s needs. The team’s size and tenure allow rapid mobilization on multi-floor commercial losses and neighborhood-scale weather events. Tenured specialists mentor new technicians, sharing practical experience with building materials common to the Pacific Northwest and the strategies that help prevent secondary damage from moisture intrusion and smoke.
Responsible Choices That Respect Homes and the Environment
Eco-conscious practices are integral to our operating playbook. Teams attempt to restore first and replace only when necessary, which saves time, reduces waste, and often preserves the character of the space. Contents specialists clean and inventory salvageable items, and reconstruction crews focus on repairs that integrate with the home’s systems and finishes. Across disciplines, the company’s goals are consistent: protect health, stabilize quickly, and rebuild with quality that lasts.
How to Stay Connected
Property managers, facilities leaders, and homeowners who want to see the team in action can explore project highlights and helpful tips on the company’s channels. For video walk-throughs and educational clips, visit the official YouTube channel. For community updates, before-and-after stories, and timely reminders during storm season, follow the Facebook page.
About Paul Davis Restoration of Portland/Vancouver
Paul Davis Restoration of Portland/Vancouver is the largest restoration company in the Northwest, offering end-to-end services from emergency mitigation through full reconstruction. The company is locally owned and family operated, IICRC certified, and dedicated to extraordinary care in moments that matter most.
